BDC Angels

Not all angels have wings - some of us wear headsets!!!!

LET US DRIVE TRAFFIC TO YOUR DEALERSHIP.

With our collective thirty plus years in the automotive industry, we at BDC Angels look to continue building on our dealership and vendor relationships, strengthening, sharpening the skills for dealerships from the BDC or internet department to the sales, marketing, and service departments. Struggling to drive traffic for the sales and service departments and you want US to drive the traffic FOR you? We can do that as well. When it comes down to it, in business development “it’s all about the shows”. Let’s talk! We have been successfully generating traffic for our clients with onsite and remote BDCs for years. Let us help you weather the current storm.

How Can We Help You

BDC Consulting

Sales or Service BDC, installation of new BDC or new process. Customize your journey to fit the needs of your dealership. Whether you have a team that is BDC, internet sales, service, we’ll help you to get the maximum return on your marketing efforts and customer satisfaction. Now, more than ever, we need to pivot and adapt to meet the needs of a changing audience.

Virtual BDC

Take the worry out of internet lead management from response time to appointments that show. We will manage your leads and your process. You want to cut costs and change your current BDC to some onsite/some remote? We’ll help you implement a successful process. Data mining? Equity, Service, Unsold Traffic campaigns? We’ve done it all. Email campaigns? We’ll do that AND back it up with a follow-up that includes calls AND text.

Phone Skills Inbound and outbound phone skills training for everyone who answers your dealership's phone calls. You may not have a second chance to make a first impression. Make sure that everyone who touches your phones knows how to greet the caller, field the call, AND sell the appointment, not the car!

Ringless Voicemail

With a minimal investment and maximum return, add ringless voicemail campaigns to SUPERcharge the ROI on ALL current marketing campaigns AND data mining. From current uncontacted leads to missed appointments. Equity campaigns to e-blasts. BEST open rate of the industry, HIGH engagement. Click here for a free trial

Performance Management

Accountability is key for the best performance from your BDC and internet sales staff. We provide CRM process review, call review, and data review/analysis/reporting.

You have your own BDM that needs help with time management and accountability for the team? Call us, we can help!

Recruiting

Staffing for onsite and remote BDC positions. With different levels of engagement, we screen applicants for all departments and set up qualified candidate interviews at the dealership.

What Our Clients Have To Say

Executable ideas are just the tip of the iceberg... they take the time to listen to your strategic goals and helps you map out a path that you can follow to achieve them. Wendy is for people that are interested in maximizing their business results.

Sandi LoncarRobbins Consulting

Wendy is the go to individual when it comes to anything related to running a BDC. She has extensive knowledge in writing effective phone and email scripts as well as powerful text snippets that are proven to produce results. She knows how to run a BDC from the ground up including interviews, hiring the right candidate, training, reports, forecasting, as well as many other elements that are crucial to the day to day operations of a successful BDC.

Jason Brunges

From the beginning of our work relationship with one on one training with Wendy, to being a part of the BDC Round Table Group, Wendy has done a great job coaching me and my staff. She helped us get to the next level and challenged us to take chances and get out of our comfort zones! Thanks Wendy for all of your hard work!

Kristen SaddlerBDC Manager

Wendy is very professional, patient and results driven. With her guidance I went from a dealership receptionist to a top BDC representative.

Hope ManuelMarketing / Communications Professional

I have had the pleasure of being trained by one of the absolute best BDC trainers in the industry, and she is directly responsible for my success as a sales consultant now in the automotive industry. She is one of the strongest influences I have had in my professional life, and I will forever treasure the lessons and expertise she gave me!

Christina CosseySales Manager at Seed Science CBD

I have had the pleasure of working with Wendy for several years. From our very first conversation I was immediately impressed with her enthusiasm and commitment to sales procedure and customer service. I have witnessed Wendy implement successful processes time and time again that both increase staff productivity and multi-department efficiency. Wendy is very professional, motivated, passionate and engaging and I would recommend her highly to anyone wanting to improve their processes and excel in the automotive industry.

Melissa SinclairVP of Strategic Business Initiatives at ProMax

Wendy is a great person to work with and a great asset to any company. Her professionalism, personality and work ethics will really help your company or business succeed.

Andre NicholsonSales and Leasing Consultant at Amato Hyundai Superstore

Wendy was always a pleasure to work with while she worked with our company. She is very detailed oriented and friendly. I would definitely recommend her as a manager.

Anna ConwayTravel Concierge and Freelance Web/SQL Programming and Social Media Mgt

Soar To New Heights With BDC Angels

We truly believe that the BDC is the heart of the dealership. Without proper training and, just as important, coaching and accountability after the training, a BDC will not reach its potential and maintain the performance that allows it to drive traffic into the dealership, whether it be the showroom or the service department. Whether you want your BDC onsite or offsite we offer solution options for you and help you to determine which best suits your store.

Find out today how we can design your team’s custom journey with BDC Angels. Never a cookie cutter approach, together we will create and execute a plan that best meets the needs of YOUR company. Email us at info@bdcangels.com or call us at 423.225.6767.